Phil Farey from Flyford Connect in a meeting with a client

Accreditations

  • NCSC Assured Cyber Advisor

  • Cyber Essentials

  • IASME Cyber Assurance Level 1

  • ISO 9001

13 years

Of supporting Yorkshire businesses

<20 min

Average helpdesk ticket response

98%

Calls answered first time

20+

Five-star Google reviews

How we work

What Makes Us Different

  • No Callback System

    When you call Flyford, you’re calling our technicians directly. That means instant support, exactly when you need it.

  • Customer Support

    We pride ourselves on our ability to integrate into our customers’ teams. Our people-first approach means that your issue is treated as our issue, and we strive to fix your problem as efficiently as possible.

  • Fast Service

    What good is IT Support in a crisis if you’re no. 37 in a queue? At Flyford, we aim to fix your problem at point of call. If you’re after onsite support, we can be on the road in minutes.

Who we work with

IT Support for All Business Sizes & Industries

We understand that every business in Yorkshire (and further afield) has its own tech requirements based on size and industry.

That’s why the solutions we provide are custom-made to your needs after in-depth and continuous consultation, based on our detailed knowledge and experience across a plethora of industries, working with a variety of business sizes.

Want to know more about how we help businesses like yours?

Take a Look Through Our Sector Guides

  • IT Support for Small Businesses

    As a small business in Yorkshire and The North, it’s easy to assume that managed IT is reserved only for larger corporations, or just a ‘nice-to-have’. In fact, our IT Solutions can be cost-saving measures and growth aids for SMEs.

    IT support for small businesses
  • IT Support for Insurance Companies

    As all insurance companies will know, customer trust is one of your most valuable assets. To keep it, you’ll need to keep their data secure, your systems efficient, and your processes optimised – that’s where Flyford comes in.

    IT support for insurance
  • IT Support for Construction Companies

    There’s nothing more important in construction than having the right tools available for the job at hand. We specialise in providing construction businesses from Sheffield to Staithes with efficient and secured IT solutions, tailored to you.

    IT support for construction

Can’t see the tech solution you’re looking for? Get in touch and let’s figure out a solution together.

Flyford engineer working at his deskFlyford team members reviewing a job on a tabletFlyford support technician on a call with a client
Who we are

A Bit About Us

Since 2013, Flyford Connect has supported businesses across Yorkshire and the surrounding areas with reliable, proactive managed IT services. Born in Doncaster, now finding home in the industrial parks of Dinnington, we’ve been integrated in and amongst local business from day one. It’s what we know best.

Helpdesk. On-site support. Project work. Whatever your problem requires, we’ve got the resources and know-how to get your tech exactly where it needs to be. Our knowledgeable and friendly team takes a proactive approach to prevent tech issues before they slow you down, in both our fully managed IT support to one-time solutions.

More About Us →
A word from our founder

“Great IT support has people at its core: solutions tailored to how they work, delivered in a way that they can understand”

I started Flyford back in 2013 after working in the industry for many years, and noticing the same thing everywhere I went: IT providers treating customers as ticket numbers, an upsell opportunity, or a means of selling packages that didn’t suit their business needs.

To deliver quality IT support is to foster active partnerships with customers – understanding how their business operates, how they choose to work, and developing solutions that are right for them. That means taking an honest, people-first approach that doesn’t end at onboarding, but continues throughout the entire relationship. It means being upfront about what technology they need, what they don’t, and what solutions have the potential to propel their business forward.

Every recommendation my team or I make is one I’d be comfortable implementing in my own business – it’s likely I already have. If that’s the kind of advice you’re looking for, I’d be happy to have a chat.

Phil Farey

Founder & Director, Flyford Connect

Phil Farey, founder of Flyford Connect
  • Kane is always on hand with expert advice and IT support, and quick to respond and sort any issue we face. IT is critical to our business and interruptions cost us, so knowing Flyford and Kane are there takes away the stress. Great business, highly recommend!

    Dean S.
  • Phil and James were excellent when handling our email migration from Gmail to Outlook and made sure the whole process was as smooth as possible

    D. Tait
  • Excellent service - Phil and team make it happen!

    J. Widdop

Areas we serve

Our Onsite IT Support Across Yorkshire

Local to our Dinnington HQ, we can be onsite within minutes to keep your business up and running when you need it most.

  • Doncaster IT Support →

    The birthplace of Flyford — we understand the Doncaster business landscape like the back of our collective hand. Construction, finance, schools and small business are just some of the sectors we serve here.

  • Sheffield IT Support →

    From the city centre to the surrounding industrial estates, we provide fast onsite and remote IT support to Sheffield businesses of every size and sector.

  • Rotherham IT Support →

    Reliable, proactive managed IT for Rotherham businesses — keeping your systems secure, connected and running without the downtime.

  • Lincoln IT Support →

    Onsite and remote IT support across Lincoln and Lincolnshire, tailored to your systems, your sector and the way your team works.

  • Dinnington IT Support →

    Home to our HQ at Clock Court — Dinnington businesses get the fastest onsite response we offer, often within minutes.

  • York IT Support →

    Managed IT, cloud and security support for York businesses, delivered by a friendly local team that puts your business first.

Blog

Latest Insights

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Got a question?

IT Support FAQs

Yes! We’re dedicated to helping businesses of all sizes with their IT, and we provide support to them throughout the entirety of Yorkshire, remotely from our office in Dinnington. We can also provide remote IT support to businesses anywhere in the UK

Absolutely – Our team of IT technicians can be on the road within minutes of receiving your call for emergency support, project work for your IT systems and more. From Sheffield to Whitby, we’re here to help your Yorkshire business.

Just like any element of business operations in Yorkshire, this one depends on how much of a priority your technology is to your business plans and operations. Tech support from Flyford isn’t just there for when things go wrong – we’re your active partner in your business growth, helping optimise your current tech and continue to plan and scale for your business growth. In terms of price, we provide bespoke packages for your business needs and budget – get in touch to see how we can help!

Flyford Connect are rated 5 stars by our loyal customers. We’re praised for our “rapid, friendly response, clear explanations, and positive attitude”, “high-quality, reliable service” – it’s an “absolute game-changer” for businesses across Yorkshire. Customers have also said that Flyford’s technicians are “incredibly helpful, friendly, and knowledgeable” and are “highly recommended”.

Flyford are a people-first IT Support provider. We integrate into your business to understand your issues and growth opportunities, do right by you in our solutions, and provide them in a way you understand. Our team of experienced, friendly technicians are immediately accessible via call – no gatekeepers, queues, or call-back systems in place here!

Unless you’re an IT provider yourself, pretty much any business can benefit from IT Support. IT support aids with managing and troubleshooting technology -it’s essential for businesses that rely on technology to ensure smooth operations and reduce downtime.

Contact us

Book a Call

If you want to know more about how Flyford can provide reliable, people-first IT support to your business, get in touch!

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